a customer service seminar
- Is Customer Service a thing of the past?
- Is the customer always right?
- What are the qualitites for good customer service? Isn't it plain common sense?
"Getting the Whole Picture"
a teamwork workshop
- Who are the members of your team?
- Who are the fans of your team?
- What are the components of your game?
- What are the penalty flags you could encounter?